Frequently Asked Questions
By Ashley and 2 others3 authors18 articles
- Student Report Card - Enabling/DisablingThis documentation briefly describes all about the student's report card enable/disable feature in various places
- Multilingual support across the platform.Provide self-serve language selection option in your student’ native language with multilingual support.
- Mapping siblings to a parent record in Classe365This documentation briefly describes all about the sibling mapping with parent record using the default student attributes
- Subscription & Payment OptionsClasse365 subscription and payment options include credit card and international wire transfers.
- Classe365 Features and Pricing Rate Card
- Login Credentials: Username and PasswordThis article details out everything you need to know about a user's login credentials.
- Computer Specification for Using Classe365Classe365 is optimised to work on minimum computer and bandwidth specification, however for optimum result, we recommend the latest versions
- Advanced Payment Rules in CRMThis article talks about the advanced payment settings in the CRM module
- How to Sign Up to Classe365?How can I register into Classe365 ?
- Locking Academic Session in Classe365This article describes the process of locking an academic session
- Why Emails Sent From Classe365 are delivered into Spam or Junk Folder?This article discusses the email issue of messages landing in Spam and Junk folders.
- Login to the user accountAfter you have signed up, Logging into the user account
- Enrollment StatusThis article details out the different enrollment statuses and its corresponding implications in the system.
- Academic SessionsThis article describes what Academic Sessions are all about and how it can be used for managing your school's academic structure.
- Classe365 Pricing Update AnnouncementNew Price Change Effective Nov 2024 and Jan 2025 for existing customers.
- Secure Account Lockout Policies: A Comprehensive GuideThis feature ensures that even if an attacker has a partial piece of the puzzle (like a username), they cannot infinitely guess the password without consequences.
- How to download students with their photo and their name?
- How to Bulk Archive or Delete Students by Admission NumbersThis guide outlines how administrators can filter, bulk archive (move to alumni), or permanently delete multiple student records simultaneously using their Student/Admission IDs.