Classe365 users Amazon Web Services (AWS) for customers on our public SaaS tenants. With our platform on AWS, we can help our customers scale up its infrastructure on an as-needed. We provide highly secure, reliable, and fast infrastructure that is powered on AWS across all its global network of datacenter. AWS also gives us the flexibility to quickly change and optimize resources during a DR event.  

Classe365's Business Continuity and Disaster Recovery Program on AWS cloud ensures resiliency, recoverability and contingency from significant business disruption, such as local or regional events like a natural disaster, fire, power outage, acts of malice, and technical or infrastructure disruption. Business Continuity and Disaster Recovery focuses on ensuring Classe365's critical business functions and technologies will continue to operate despite a significant disruption that might otherwise have caused an interruption, or will be recovered to an operational state within a reasonably short period.

Resilience and Risk Mitigation

Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets, and overall brand equity. One of the most important factors in maintaining business resilience is a proactive, comprehensive, and methodical approach to risk (both internal and external to our customers).

We have developed a risk framework and strategy that accounts for the evaluation of our facilities, technology, applications, data, processes and overall organization to ensure our risk mitigation strategy operates at multiple levels with broad coverage.

On an annual basis we conduct risk assessments and business impact analysis (BIA) to understand and mitigate risk.

Redundancy and Recoverability

Our server clustering and network redundancies eliminate single points of failure, ensuring high service availability.

  • The AWS Cloud operates in 42 Availability Zones within 16 geographic Regions around the world. This means that we are able to store your data in the nearest AWS global datacenters. Our customers retain complete control and ownership over the region in which the data is physically located, making it easy to meet regional compliance and data residency requirements. We also ensure that the database is backed up using Amazon Elastic Block Store to create point-in-time snapshots of data volumes that can be easily recovered when needed.
  • Any hardware component failures are handled quickly and easily with automated builds and deploys by AWS. 
  • Our strict backup regime helps protect your data should we experience a major incident. Key source data for standard Classe365 accounts is backed up daily.
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